Shipping & Returns

  • Refund or Replacements of goods returns will only be accepted after verifying the condition of the product.
  • You are valued not only at the time of sale but also through the subsequent stages of Returns . Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.
  • Please ensure that the returned product is unused, unworn, unwashed, undamaged and is in a saleable condition
  • We offer our customers a simple,  Reverse Pick-up policy.
  • You are required to drop a mail at lozanooclothing@gmail.com  or whatsapp on 9910710596 with your order no. and contact details and let us do the remaining process.